PongoWongo believes in value. We offer our customers the choice of a flat rate for a specific service, or an hourly rate if you're not sure what you need. Either way, you'll save $$$ on your bill because we beat the competition and offer steep discounts.                                                                                               Business Flat Rates are listed below. Hourly rates are $150 for the first hour and only $99 per hour thereafter.                                                             We work fast and accurately, taking great care not to waste your valuable time and hard earned money.                         *Courier Service is also available which includes pick up and drop off. $50

Business Networking Consultation
Find out what it takes to connect your business before you even make a purchase. Plus, we’ll apply the cost of consultation towards your future whole Business networking installation.
$199

Business Network Installation
Work securely from anywhere in your network, while sharing the Internet and files between computers and printers.
$499

Network Troubleshooting and Repair
We’ve seen it all, and know exactly what to do. Let us troubleshoot and restore your wired or wireless connection, while also ensuring the functionality of your printer and other networked devices.
$259

Business Wireless Networking (for up to Six PCs, Devices)
All the advantages of business wireless networking, like file sharing, printing, mobility and backups, for as many as six PCs/devices. Devices include desktops, laptops, PDAs, adapters, printers, etc. Additional devices for $69 each. Hardware and software not included.
 $349

VPN Installation
We’ll get your virtual private network up and running, allowing you and your employees to access your network from just about anywhere there’s an internal connection. We can set up your VPN hardware, software, connect and configure up to 5 computers to your new wireless network and encrypt it for added security. Hardware and software not included.
$329

Install & Server
Operating System Install
Whether you need to get your business computer set up for the first time or upgraded to the latest and greatest operating system, we’ll not only install the operating system but also take care of installing all the necessary drivers, critical updates and software titles originally supplied by the manufacturer. Hardware and software not included.
$229

Operating System Service
Time is money. Downtime is even more money, so when you’re experiencing blue screens, boot issues, freeze ups and other issues that affect your business, send for PongoWongo Business Team. We will:
Find the cause of crashes, lockups, unusual slowness, or Internet problems
Repair any operating system issues
Remove all Viruses and SpyWare
Install critical updates
Perform optimization for faster computer speed and better performance
Make sure your computer is operating properly
Provide estimate for recommended hardware repairs or upgrades if needed
Hardware and software not included.
 $349

Software Service/Install
You focus on running your business. We’ll focus on the other stuff—like repairing, troubleshooting or installing that software application you’ve been meaning to get to. And don’t worry. We’ll also take care of installing all critical updates for that software and importing up to 100MB of data into the application (if upgrading). Hardware and software not included.
$129

Hardware System Install
Hardware is what runs your business, so we’ll make sure what you already have is working properly and what you’re going to get is installed correctly. Memory, hard drive, optical drive, tape drive, scanner, printer, whatever. That includes any software needed to run the device. Hardware and software not included.
$159

Data Backup/Transfer
We can back up or transfer an unlimited amount of important business information to another medium, including DVD, CD, NAS, internal or external hard drivers or another PC. Hardware and software not included.
$299

Server Application Service
When server software starts acting up, it’s time to call in PongoWongo's Business Team. We’ll troubleshoot and repair the application that’s giving you problems or install new server software. On top of that, we’ll make sure you get all critical updates and that everything’s configured and working properly. Hardware and software not included.
$329

Server Service
When your server’s having problems, we can help get it back on track. We’ll come right to your business to troubleshot the problem and repair it. While we’re in there, we’ll clean out any viruses or SpyWare you’ve picked up, remove any unneeded startup items and programs, and install operating system critical updates. Hardware and software not included.
$660

ISP Setup & Troubleshooting
Having problems connecting to your current high-speed or broadband service or just want to save time setting up a new subscription?
$259

Add Device to Existing Network
A Technician will come to your Business and setup a single device to an existing wired/wireless network
$199

Computer Setup
Let us deliver your Business computer and set it up for you.
$199

Basic Security
Maximize your computer's Security (One Computer)
$229

Advanced Security
Maximize your computers' security with more enhancements. (Two Computers)
$299

Premium Security
Maximize your Business Server's Security.
$499

Total Security Configuration
Secure your Entire IT infrastructure including Network, Servers, Workstations, Laptops and Policies.
$999

Advanced Diagnostic & Repair
This service is the perfect remedy for a locked-up PC or sluggish Internet connection. Perhaps you have a Virus or SpyWare issue. Whatever the issue, we’ll get to the bottom of it and stop it from recurring.
$299

Software Install & Troubleshooting
Get help with your productivity software issues online or over the phone.*
*A working high-speed Internet connection is required. Service does not cover operating system installation; software is not included.
 $99

Advanced Diagnostic, Repair & Prevention
Take everything from our Advanced Diagnostic & Repair service, and add the installation of the latest security and privacy software. That’s what you get with this service: a complete solution for remedying issues and protecting your PC.
$399

Diagnostic
Agents will determine why your computer is acting up and root out the problem through a series of system checks and diagnostics. Once the riddle is solved, we'll advise you on the best course of action to get your computer back in shape.
$159

Computer Optimization
Your computer, like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. Agents will bring your system up to speed with the most recent updates to guard against security threats.
$159

Hardware Install
Agents can install any one internal or external hardware device onto your desktop or laptop. We’ll also install the corresponding software and configure the device to your needs.
$159

Operating System Install
A Technician will:
Install the version of Windows Vista™ or Apple operating system that you’ve purchased
Install all critical updates
Install any drivers required
Configure the software to your needs
Make sure your system runs properly
$249

Restore CD Creation
Most new computers don’t come with the restore copy of your new system on the hard drive. Make sure you have a backup in case your hard drive dies. Enlist a Technician to do it for you. We’ll provide the CDs, but the system must have existing software installed.
$129

Protect and Save
One Time Data Backup
Save secure copies of your computer's files in case of a severe crash. We’ll copy up to 9.4 GB of your important data to CD, DVD or external hard drive. Unlimited backup is also available.
$229

Online Data Backup
This automated service copies the files you chose (up to 25 GB) to our secure, remote server via your high-speed Internet connection. The annual subscription let’s you choose the frequency and time of your backups. You can still access your data online from anywhere with your password.
$99

Automated Data Backup
Have your computer set to automatically backup your important data.
$199

One-on-One Training
Sit down with a trainer and understand your computing environment. We can train on a variety of hardware /software platforms.

$150 per hour

Group Training

Get your team together for Training sessions in our facility, or yours. We can train groups of up to 25.

$299 per hour